Royal Mail First Class Shipping -small £1.99 large £4.30 (FREE if over £30 spent) 3-5 working days* (During this time deliveries are taking slightly longer than the usual 1 – 3 business day delivery time).
This isn’t a tracked service. Information will only be available online at the point an attempt is made – or successfully – deliver your item.
Same day dispatch Monday to Friday orders placed before 3.00pm. (Excluding Bank holidays)
Deliveries are made weekdays and on Saturday
*Please note during the COVID-19 situation we have been advised by Royal Mail that some First class deliveries are taking up to 10 working days.
Coronavirus (COVID-19) customer notice Delivery of your parcel. Due to the current situation, there are significant impacts on our ability to maintain all of our usual service levels.
If your goods do not arrive within our typical time frame we ask you to please be patient as our carriers are doing their utmost to deliver goods to you during this time.
Receiving your parcel. Public Health England (PHE) has advised that people receiving parcels are not at risk of contracting the coronavirus (COVID-19). From experience with other coronaviruses, we know that these types of virus don’t survive long on objects, such as letters or parcels. This complements the highly publicised guidance from PHE for people to wash their hands more often than usual using soap and hot water.
Delivery times. Please note some deliveries are experiencing slight delays, particularly the Royal Mail First Class service*. Next day services are currently taking priority, therefore we advise customers to use Next Day to avoid any disappointment.
Royal Mail have advised that First Class deliveries in some cases are currently taking up to 10 working days. Next day deliveries are taking priority, however please be aware deliveries are now being made by 4pm the next day.
International Delivery times. Unfortunately, international deliveries with the exception of Republic of Ireland have been suspended.
AGE VERIFICATION
You must be over 18 to buy from us – we will request your date of birth and use it to verify your age when you first create an account.
When creating an account and placing your first order you will be asked to provide your full name, date of birth and billing address, which should be entered as they appear on the electoral roll, driving licence or are used for a UK credit card. Please ensure this information is entered accurately as we may use it to verify your age before we can deliver your order